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Privacy Policy

How we collect, use and protect your data.

Last updated: July 2, 2026

Table of contents

  • 1. Data controller
  • 2. Data collected
  • 3. Purposes of processing
  • 4. Retention period
  • 5. Data sharing
  • 6. Your GDPR rights
  • 7. Cookies
  • 8. Security
  • 9. Transfers outside the EU
  • 10. DPO contact
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1. Data controller

Kiamazulu Technologies is the controller responsible for processing your personal data within the meaning of the General Data Protection Regulation (GDPR — EU Regulation 2016/679).

Contact: privacy@sonezza.com

2. Data collected

We collect the following categories of data:

  • Identification data: username, email address, password (hashed)
  • Profile data: profile picture, biography, country, language, social networks
  • Content data: published videos, comments, likes, playlists
  • Usage data: viewing history, searches, interactions
  • Technical data: IP address, browser type, operating system
  • OAuth login data: if you use Google, Apple or Facebook

Connection country: we determine the country (and only the country — never your city or coordinates, no GPS, no fingerprinting) from your connection's network headers, to tailor regional content (trends, contests) and protect the integrity of contest votes. This minimised data is kept at most 24 h in a cookie and, for contest votes, logged with the vote.

3. Purposes of processing

Your data is processed for the following purposes:

  • Provision and improvement of the Sonezza service (legal basis: performance of the contract)
  • Personalization of the experience and recommendations (legal basis: legitimate interest)
  • Sending notifications and transactional emails (legal basis: legitimate interest)
  • Security, fraud prevention and moderation (legal basis: legal obligations)
  • Analytics and audience measurement (legal basis: consent)
  • Targeted advertising within Sonezza Business (legal basis: consent)

4. Retention period

  • Account data: lifetime of the account + 30 days after deletion
  • Viewing history: rolling 12 months
  • Comments and content: until deleted by the user or moderation
  • Technical logs: 90 days
  • GDPR exports: deleted 7 days after generation

5. Data sharing

Your data is never sold. It may be shared with:

  • Supabase (database hosting, EU)
  • Vercel (application hosting, EU/US)
  • Resend (transactional emails)
  • Cloudflare (CDN and DDoS protection)
  • Competent authorities upon judicial request

6. Your GDPR rights

In accordance with the GDPR, you have the following rights:

  • Right of access: obtain a copy of your data
  • Right to rectification: correct your inaccurate data
  • Right to erasure: delete your account and your data
  • Right to portability: export your data (via Account > Export my data)
  • Right to object: object to processing based on legitimate interest
  • Right to restriction: restrict certain processing

To exercise your rights: privacy@sonezza.com. Response within 30 days. You may also lodge a complaint with the CNIL: cnil.fr

7. Cookies

We use cookies for the operation of the service and, with your consent, for analytics and advertising. See our Cookie Policy for details.

8. Security

We implement appropriate technical and organizational measures: TLS encryption, password hashing (bcrypt), role-based access control, regular audits. In the event of a data breach, we notify the CNIL within 72 hours and the affected users without delay.

9. Transfers outside the EU

Some of our providers (Vercel, Cloudflare) may process data outside the EU. These transfers are governed by Standard Contractual Clauses (SCC) approved by the European Commission, or an equivalent recognized mechanism.

10. DPO contact

Data Protection Officer (DPO)<br/>Kiamazulu Technologies<br/>Email: privacy@sonezza.com

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